Who We Are

Voltis Dynamix operates from Unit 5, Flockton Park, Holbrook Ave, Sheffield S20 3FF, United Kingdom. We provide online education focused on website layout principles and IT fundamentals. When we say "we," "us," or "our," we're referring to Voltis Dynamix.

You can reach our data protection team at help@voltis-dynamix.com or call us at +447876611335 if you have questions about how we process your information.

Information We Collect

We only collect what we actually need. Here's what that includes and why we need it:

Information You Give Us Directly

• Contact details: Name, email address, phone number when you enquire about our programmes or create an account
• Programme interest data: Which courses you're looking at, what your learning goals are, your current skill level
• Correspondence: Messages you send us through contact forms or email
• Payment information: Billing details when you enrol (though we don't store complete card numbers — our payment processor handles that)
• Application materials: Any portfolio work or background information you share during enrolment

Information We Collect Automatically

When you browse voltis-dynamix.com, we gather some technical data to keep the site running smoothly:

• Device and browser type, operating system
• IP address and general location (city level, not your exact address)
• Pages you visit and how long you spend on them
• How you found us — search engine, direct link, referral site
• Date and time of your visits

We use cookies and similar technologies for this. You can control cookie settings through your browser, though some features might not work as well if you disable them.

Information From Third Parties

Occasionally we receive information from partners like payment processors or email service providers. This is limited to what's necessary to deliver our services and is always handled according to this policy.

How We Use Your Information

Everything we collect serves a specific purpose. We don't gather data just to have it.

Legal Basis for Processing

Under UK GDPR, we need a legal reason to process your data. Here's what applies to us:

Legal Basis	When It Applies
Contract Performance	When you enrol in a programme and we need your data to deliver it
Legitimate Interests	For website analytics, fraud prevention, and improving our services
Consent	For marketing emails (you can withdraw this anytime)
Legal Obligation	When we're required by law to retain certain records

Who We Share Your Data With

We work with a small number of trusted partners to run our platform. They only get access to what they need, and they're all bound by strict confidentiality agreements.

Service Providers

• Email services: For sending course updates and responding to enquiries
• Payment processors: To handle secure transactions (they operate under PCI DSS standards)
• Web hosting: To keep voltis-dynamix.com online and running
• Analytics tools: To understand how our site is used

Legal Requirements

We might need to disclose information if required by law, court order, or to protect our legal rights. This is rare, but it can happen.

Business Transfers

If Voltis Dynamix were ever acquired or merged with another organization, your data would transfer to the new entity. We'd notify you beforehand if this were to occur.

International Data Transfers

We're based in the UK, and we try to keep data within the UK and European Economic Area. However, some of our service providers operate internationally. When data moves outside the UK/EEA, we ensure it's protected through:

• Standard contractual clauses approved by the UK Information Commissioner's Office
• Adequacy decisions confirming the destination country has suitable protections
• Additional security measures where needed

How Long We Keep Your Data

We don't hold onto information longer than necessary. Here's our approach:

Active Students

During your programme and for two years after completion. This allows us to provide references, verify certificates, and maintain programme records.

Enquiry Data

If you ask about our programmes but don't enrol, we keep your information for 18 months. After that, it's deleted unless you've opted into ongoing communications.

Financial Records

Payment and invoicing data is retained for seven years to comply with UK tax and accounting requirements.

Marketing Contacts

We keep marketing contact details until you unsubscribe or for three years of inactivity, whichever comes first.

Your Rights

UK data protection law gives you significant control over your personal information. Here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a commonly used format within one month.

Correct Inaccuracies

If something's wrong or out of date, let us know and we'll fix it promptly.

Request Deletion

You can ask us to delete your information, though we might need to retain some records for legal compliance. We'll explain if that's the case.

Object to Processing

You can object to how we use your data, particularly for marketing purposes. We'll stop unless we have compelling legitimate grounds to continue.

Restrict Processing

You can ask us to limit how we use your information while we investigate a concern you've raised.

Data Portability

You can receive your data in a structured, machine-readable format and have it transferred to another service provider.

Withdraw Consent

If we're processing data based on your consent, you can withdraw it anytime. This won't affect any processing that occurred before withdrawal.

Security Measures

We take data security seriously. Our protections include:

• Encryption of data in transit using TLS 1.3
• Secure, encrypted storage systems
• Regular security audits and vulnerability assessments
• Strict access controls — only authorized staff can view personal data
• Two-factor authentication for internal systems
• Regular backups stored securely and separately
• Employee training on data protection and security

No system is completely foolproof, but we work hard to keep your information safe. If a breach were to occur, we'd notify affected individuals and the ICO as required by law.

Cookies and Tracking

Voltis Dynamix uses cookies to make the site work properly and understand how people use it. When you first visit, you'll see a notice explaining this and giving you control over non-essential cookies.

Essential Cookies

These make the site function. They remember your login status and preferences. We can't turn these off without breaking core features.

Analytics Cookies

These help us understand which pages are popular, where people struggle, and how we can improve. We use this data in aggregate — we're not tracking individuals.

Managing Cookies

You can disable cookies through your browser settings. However, some parts of voltis-dynamix.com might not work correctly if you do. Most browsers allow you to refuse third-party cookies while accepting first-party ones, which is a reasonable middle ground.

Children's Privacy

Our programmes are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent who believes we've inadvertently gathered data about your child, contact us immediately and we'll delete it.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or new legal requirements emerge. The date at the top shows when we last revised it.

For minor updates, we'll just post the new version. For significant changes that affect your rights or how we handle data, we'll notify you directly by email or through a prominent site notice.

We encourage you to check this page periodically, especially before providing new information.

Complaints and Concerns

If you're unhappy with how we've handled your personal information, please contact us first at help@voltis-dynamix.com. We'll do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office, the UK's data protection regulator:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk